Accepted forms of ID include a driver’s license, state ID, military ID, permanent resident card, or border crossing card. Your ID will be used to track your return and exchange transactions. Limited ReturnsĪdvance Auto Parts tracks customer returns and can limit your returns and exchanges. You can find a copy of your receipt in your online account or in the original order confirmation email. Note that even if you ordered a battery online, you’ll need to visit an Advance Auto Parts store to make a return or warranty claim you cannot return a battery by mail. All warranty claims require the original receipt and a manager’s approval. You can contact customer service at (877) 238-2623 for assistance if there isn’t an Advance Auto Parts store near you. Typically, a store associate will test the battery to determine whether or not it qualifies for a replacement. If your battery is within its warranty period and doesn’t work properly, you can file a warranty claim at your local Advance Auto Parts store. Warranty ReturnsĭieHard and AutoCraft batteries sold at Advance Auto Parts have a one- to four-year limited warranty. We confirmed this information with store associates at Advance Auto Parts locations in Arizona, Maine, North Dakota, Ohio, and Oregon.įor details of the battery return policies at other auto parts retailers, see our related article on where you can return a car battery. Your refund will be issued to your original form of payment if you paid with a credit card, you should bring the credit card you used with you. Returns can be processed at any time during regular store hours. Advance Auto Parts is not able to look up receipts. If your local store is willing to accept the return, you’ll need to show the receipt and a valid photo ID. ADVANCE AUTO PARTS STINKS - Battery, Warranty, & Customer Service WATCH THIS REVIEW BEFORE YOU BUY BAD STORE: 2 Jericho Turnpike, Floral Park, NY 11001GREAT. However, individual stores have discretion over returns, and your local store may accept returns of batteries that are uninstalled and in new condition within 45 days. Under Advance Auto Parts’ standard return policy, batteries are considered electrical parts and aren’t returnable unless covered by warranty. Used and installed batteries are ineligible for return but may be eligible for replacement under warranty. Individual stores have discretion over whether to accept battery returns. This one was on the charger less than a month ago, I knew it was getting a little low (as I said, was at 12.4 v after sitting for a day).You may be able to return a new, uninstalled car battery within 45 days of purchase at Advance Auto Parts. I also always do a full charge on a batter charger to make sure they are fully charged before using, as well as putting them on the charger every 4 months or so to make sure they are full. I always find one with the newest date code, and also bring a volt meter with me to test them (the one I bought today had a 11/19 sticker and was 12.7v on the shelf). Especially when the cars alternator is.not programmed to truly charge that battery. And 50 milliamps per hour do add up over time. Newer Vehicles as compared to older vehicles have so much more draw on the battery while just sitting there. Saving gas mileage by not charging the battery while driving down the road. advance auto battery 65-0 650 cranking amps top post still under warranty until jan 2020 sells for 99.99 plus 22.00 core charge 45.00 plus old battery. They in fact tend to keep a battery at or around 80-85 percent of full charge. Always check that date of manufacture.Ģ) Newer vehicles do not fully charge a battery. Autocraft Automotive Primary Wire, 14 Gauge, Black, 100 Ft. If you have any questions about the warranty, please dont hesitate to call us at (541) 342-5501. YTX5L-BS Battery Replacement for AutoCraft Power Sport - 4 Pack. Autocraft Battery Disconnect, Safety Switch, Side Mount. That kills battery capacity and longevity. YTX5L-BS Battery Replaces AutoCraft Power Sport + 12V 1Amp Charger. And that a regular flooded battery loses 5-12 percent of it's charge per month just sitting there. how long that battery may have sat on the shelf prior to you buying it.
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